OBJECTIVE
Translate a long-term ministry vision into a functioning, repeatable digital program rather than a one-time class or collection of disconnected tools.
APPROACH
Designed and implemented the bilingual operating system for registration, Google Classroom content delivery, attendance tracking, assessments, participant communication, and graduation administration. The structure was built so future cohorts could reuse the same reliable process.
OUTCOME & IMPACT
The first fully digital cohort achieved a 64% graduation rate. Approximately 30% of participants who did not complete that cohort have already enrolled for the next session, demonstrating continued engagement and a pathway to return. The program now has a sustainable digital structure for recurring sessions throughout the year.
SKILLS SHOWN
Digital transformation, process design, program operations, stakeholder support, bilingual communication, data tracking, Google Workspace administration, implementation, and continuous improvement.